Terms & Conditions

1. INTRODUCTION

Welcome to Cybrinix. These Terms & Conditions (“Terms”) govern your access to and use of the Cybrinix website, cybrinix.com (the “Website”), and your interactions with the information, services, and enquiry facilities made available through the Website.

By accessing or using the Website, you agree to these Terms. If you do not agree with these Terms, please discontinue use of the Website.

These Terms govern general use of the Website. Any specific service or project provided to a client may also be governed by a separate quotation, proposal, statement of work, service agreement, order form, or other written agreement. If there is a conflict between these Website Terms and a specific written agreement, the specific written agreement will govern for that particular engagement, to the extent of the conflict.

2. ABOUT CYBRINIX

Cybrinix provides technology and digital business solutions, which may include:

• Website design and development
• Software development
• Business automation
• AI solutions and custom AI systems
• AI voice agents
• WhatsApp Business automation
• Performance marketing
• Google Business Profile optimization
• Billing and POS solutions
• Inventory and business management solutions
• Hotel and hospitality management solutions
• Catalogue and digital catalogue solutions
• Other customized technology and digital services

The availability, scope, features, pricing, and delivery of any service may vary according to the client's requirements and the applicable project agreement.

3. ACCEPTANCE OF THESE TERMS

By accessing the Website, browsing its content, submitting an enquiry, or otherwise using the Website, you agree to comply with these Terms and applicable laws.

If you are using the Website on behalf of a company or organization, you represent that you are authorized to do so.

Submitting an enquiry or requesting information does not by itself create a client relationship, service agreement, partnership, or binding project commitment between you and Cybrinix.

4. USE OF THE WEBSITE

You may use the Website only for lawful purposes.

You must not:

• Use the Website for unlawful, fraudulent, harmful, or unauthorized purposes.
• Attempt to gain unauthorized access to the Website, servers, databases, systems, or related infrastructure.
• Interfere with or disrupt the Website or its underlying systems.
• Introduce malware, viruses, malicious code, or other harmful material.
• Scrape, copy, reproduce, modify, distribute, or commercially exploit Website content without authorization.
• Impersonate Cybrinix or another person or organization.
• Submit false, misleading, or unauthorized information through Website forms.
• Use the Website in a way that may damage, disable, overburden, or impair its operation.

Cybrinix may restrict or suspend access to the Website where reasonably necessary to protect the Website, its systems, users, or business interests, subject to applicable law.

5. WEBSITE CONTENT AND INFORMATION

The content published on the Website is provided primarily for general informational and business purposes.

Cybrinix makes reasonable efforts to keep Website information accurate and current. However, service descriptions, features, technologies, pricing, availability, timelines, and other information may change without notice.

Information displayed on the Website does not automatically constitute a binding offer, quotation, warranty, or contractual commitment.

A specific project or service becomes subject to binding commercial terms only when the applicable quotation, proposal, agreement, order, or other written arrangement has been accepted by the relevant parties.

6. ENQUIRIES AND CONTACT FORMS

The Website may provide forms through which visitors can request information, discuss a project, request a quotation, or contact Cybrinix.

Submitting an enquiry:

• Does not guarantee that Cybrinix will accept the project.
• Does not guarantee a particular price, timeline, feature, or outcome.
• Does not create a binding contract unless separately agreed in writing.
• Requires the information submitted to be accurate and provided in good faith.

Cybrinix may contact you using the information submitted through the Website to understand your requirements, respond to your enquiry, discuss potential services, provide a proposal or quotation, or arrange further communication.

The collection and processing of personal information submitted through the Website is governed by the Cybrinix Privacy Policy.

7. SERVICES AND PROJECT ENGAGEMENTS

Cybrinix may provide customized technology and digital services based on individual client requirements.

Before starting a paid project, the scope may be documented through a quotation, proposal, statement of work, service agreement, or similar written document.

Project-specific documentation may define:

• Scope and deliverables
• Features and functionality
• Project milestones
• Delivery timelines
• Pricing
• Payment schedules
• Client responsibilities
• Revision and change-request terms
• Support and maintenance
• Hosting and infrastructure
• Third-party services
• Acceptance criteria
• Other project-specific conditions

Website Terms do not replace the terms of a project-specific agreement.

8. QUOTATIONS, PRICING AND PAYMENTS

Prices or packages displayed on the Website are for general information unless expressly stated otherwise.

Final pricing may vary depending on:

• Project scope
• Features and customization
• Number of users, properties, outlets, rooms, products, or other applicable units
• Integrations
• Hosting or infrastructure
• Third-party services
• Support and maintenance requirements
• Project timelines
• Taxes or applicable charges
• Other project-specific requirements

A quotation or proposal issued by Cybrinix may specify its own validity period, pricing, taxes, payment milestones, deliverables, and other commercial conditions.

Payments, refunds, cancellations, milestone conditions, and other commercial matters for a specific project will be governed by the applicable quotation, proposal, invoice, service agreement, or other written arrangement.

Nothing on the Website is intended to override rights that cannot legally be excluded under applicable law.

9. CLIENT RESPONSIBILITIES

Clients are responsible for providing accurate and timely information, content, approvals, access credentials, materials, and other inputs reasonably required for a project.

Clients are responsible for ensuring that any content, data, images, documents, software, trademarks, or other materials supplied to Cybrinix may lawfully be used for the relevant project.

Client delays in providing information, approvals, access, content, feedback, or other required inputs may affect project timelines.

Clients are also responsible for reviewing and approving project requirements, deliverables, and information provided for their project.

10. INTELLECTUAL PROPERTY

Unless otherwise agreed in writing, the Website, its design, layout, branding, graphics, text, original content, code, software components, documentation, and other materials created or owned by Cybrinix remain the intellectual property of Cybrinix or its respective licensors.

Ownership or license rights relating to project-specific deliverables will be determined by the applicable quotation, proposal, statement of work, service agreement, or other written agreement.

Third-party software, libraries, APIs, frameworks, fonts, plugins, stock assets, platforms, and other third-party materials remain subject to their respective licenses and terms.

You may not reproduce, distribute, modify, sell, or commercially exploit Cybrinix-owned Website materials without prior written permission.

11. CLIENT CONTENT AND DATA

Clients retain their rights in content and materials that they lawfully provide to Cybrinix for a project, subject to the rights necessary for Cybrinix to perform the agreed services.

Clients are responsible for ensuring that submitted content and data do not violate applicable laws or the rights of third parties.

Cybrinix may use client-provided materials only as reasonably necessary to perform the agreed services, subject to the applicable project agreement and Privacy Policy.

12. THIRD-PARTY SERVICES AND INTEGRATIONS

Cybrinix may use or integrate third-party services, platforms, APIs, hosting providers, payment providers, communication tools, analytics services, cloud services, software libraries, or other external technologies.

Third-party services may have their own terms, pricing, limitations, availability, and privacy policies.

Cybrinix is not responsible for changes, outages, failures, limitations, pricing changes, suspension, discontinuation, or policies of third-party services that are outside Cybrinix's reasonable control.

Where a project depends on a third-party service, the applicable project agreement may contain additional conditions regarding that service.

13. WEBSITE AVAILABILITY

Cybrinix aims to keep the Website available and functional but does not guarantee uninterrupted, continuous, or error-free availability.

The Website may temporarily be unavailable because of:

• Maintenance
• Updates
• Security measures
• Technical failures
• Hosting or infrastructure issues
• Internet or network problems
• Third-party service interruptions
• Events beyond our reasonable control

Cybrinix may modify, update, suspend, or discontinue portions of the Website where reasonably necessary.

14. BUSINESS RESULTS AND SERVICE OUTCOMES

Any statements on the Website regarding efficiency, automation, productivity, growth, cost savings, performance, ROI, or other potential business benefits are general or illustrative in nature unless expressly stated otherwise in a written project agreement.

Actual results may depend on factors including implementation, business operations, user adoption, market conditions, client inputs, third-party services, and other circumstances.

Cybrinix does not guarantee a particular business result solely because a visitor or client uses a particular product or service, except where an express written commitment applies.

15. WARRANTIES AND DISCLAIMERS

To the extent permitted by applicable law, the Website and its general informational content are provided on an “as available” basis.

Cybrinix does not guarantee that:

• The Website will always be available or uninterrupted.
• The Website will always be free from errors.
• Every piece of information will always be complete or current.
• The Website will be compatible with every device, browser, system, or third-party service.
• Website content will meet every user's specific requirements.

Nothing in these Terms excludes or limits any right, remedy, warranty, or protection that cannot legally be excluded or limited under applicable law.

16. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Cybrinix will not be liable for indirect, incidental, special, consequential, exemplary, or punitive losses arising from or related to the use of the Website, including loss of profits, revenue, business opportunities, data, or goodwill, except to the extent such limitation is not permitted by law.

For paid services, any limitation of liability applicable to a specific client engagement will be governed by the relevant written agreement.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

17. INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, damages, costs, and expenses arising from your unlawful use of the Website, violation of these Terms, or infringement of third-party rights through materials or information you submit to Cybrinix.

This section does not limit any rights or remedies otherwise available under applicable law.

18. THIRD-PARTY WEBSITES AND LINKS

The Website may contain links to third-party websites, services, or platforms.

These links may be provided for convenience or informational purposes.

Cybrinix does not control third-party websites and is not responsible for their content, availability, security, privacy practices, or terms.

Your use of third-party websites is subject to their respective terms and policies.

19. PRIVACY

Personal information submitted through the Website is handled in accordance with the Cybrinix Privacy Policy.

The Privacy Policy explains the categories of personal information that may be collected, the purposes for which it may be used, and applicable rights and choices.

The Privacy Policy can be accessed through the Website footer and relevant Website forms.

20. CHANGES TO THESE TERMS

Cybrinix may update these Terms from time to time to reflect changes in its services, Website functionality, business practices, technology, or applicable legal requirements.

When changes are made, the updated Terms will be published on this page and the “Last Updated” date will be revised.

Your continued use of the Website after updated Terms are published constitutes acceptance of the updated Terms to the extent permitted by applicable law.

21. GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of India, subject to applicable mandatory legal protections.

Any dispute specifically concerning the use of the Website will be subject to the jurisdiction of the courts having appropriate jurisdiction at Bhopal, Madhya Pradesh, India, unless applicable law requires otherwise.

A separate project agreement may contain its own dispute-resolution and jurisdiction provisions for that particular engagement.

22. SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

23. ENTIRE AGREEMENT

These Terms constitute the general terms governing use of the Cybrinix Website.

They do not replace, modify, or override a separate written agreement entered into between Cybrinix and a client for specific services, except where expressly stated in that agreement.

24. CONTACT US

If you have questions regarding these Terms & Conditions, please contact us: