Privacy Policy

1. INFORMATION WE COLLECT

We may collect information that you voluntarily provide to us through forms, enquiries, communications, or other interactions with Cybrinix.

Depending on the form or service you use, this may include:

A. Contact and Personal Information

• First name
• Last name
• Full name
• Email address
• Work email address
• Phone number

B. Business Information

• Company name
• Organization name
• Business-related information that you choose to provide
• Information about your business requirements

C. Project and Enquiry Information

When you contact us regarding our services, you may provide information such as:

• The service you are interested in
• Project requirements
• Business challenges or problems
• Technical requirements
• Project timelines
• Desired features or functionality
• Other information you voluntarily include in your enquiry or message

D. Website and Technical Information

Depending on the technologies used on our Website, we may also collect technical or usage information such as:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of access
• Referring website or source
• Website interaction information
• Other technical information generated through normal website operation

Where cookies, analytics tools, or similar technologies are used, information may also be collected through those technologies.

2. INFORMATION COLLECTED THROUGH OUR FORMS

Our Website may contain forms through which visitors can contact Cybrinix or request information about our services.

These forms may request information including your:

• Name
• Email address
• Phone number
• Company or organization
• Selected service
• Project requirements
• Business challenges
• Other information submitted voluntarily

You should only provide information that is relevant to your enquiry and that you are comfortable sharing with us.

3. HOW WE USE YOUR INFORMATION

We may use the information we collect for purposes including:

• Responding to enquiries and requests
• Contacting you regarding your enquiry
• Understanding your business or project requirements
• Providing information about our products and services
• Preparing proposals, quotations, or project discussions
• Scheduling calls, meetings, demos, or technical discussions
• Providing customer support
• Improving our Website, products, and services
• Managing our business relationship with you
• Preventing fraud, misuse, abuse, or security threats
• Maintaining Website security and functionality
• Complying with applicable legal or regulatory requirements

We will use personal information for specified and legitimate purposes relevant to the interaction or service for which it was collected.

4. COMMUNICATION WITH YOU

If you submit an enquiry to Cybrinix, we may contact you using the contact information you provide.

For example, we may contact you by:

• Email
• Phone
• WhatsApp
• Other communication methods that you have provided or used to communicate with us

Such communication may relate to your enquiry, requested services, proposals, quotations, meetings, demonstrations, support, or other relevant business communications.

We will not treat submission of an enquiry as unrestricted permission to send unrelated promotional communications.

Where applicable, you may opt out of promotional communications.

5. COOKIES AND SIMILAR TECHNOLOGIES

Our Website may use cookies or similar technologies to:

• Enable essential Website functionality
• Understand Website usage
• Improve Website performance
• Remember certain preferences
• Measure Website traffic and engagement
• Support analytics or other Website functionality

The specific cookies or technologies used may change as the Website and its services evolve.

Where required by applicable law, we will provide appropriate information and choices regarding non-essential cookies or similar technologies.

6. THIRD-PARTY SERVICES

Cybrinix may use third-party service providers to operate, maintain, secure, analyze, or improve portions of the Website or to support our business operations.

These may include services related to:

• Website hosting
• Analytics
• Form processing
• Email communication
• Communication platforms
• Security
• Cloud infrastructure
• Other technical or business services

Where third parties process personal information on our behalf, we take reasonable steps to require appropriate handling and protection of that information.

We do not sell your personal information as a business practice.

7. SHARING OF INFORMATION

We may disclose information where reasonably necessary for purposes described in this Privacy Policy, including to:

• Service providers working on our behalf
• Technology and infrastructure providers
• Professional advisers where necessary
• Government authorities or law-enforcement agencies where legally required
• Other parties where disclosure is necessary to comply with applicable law or protect our legal rights, Website, users, or business

We do not intend to disclose personal information for purposes unrelated to the purpose for which it was collected unless permitted or required by applicable law.

8. DATA SECURITY

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, misuse, loss, alteration, disclosure, or destruction.

However, no Internet transmission or electronic storage system can be guaranteed to be completely secure.

You should therefore avoid submitting highly sensitive or unnecessary personal information through Website forms.

9. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Responding to enquiries
• Managing ongoing business relationships
• Providing requested services
• Maintaining business and transaction records
• Resolving disputes
• Meeting legal, accounting, security, or regulatory requirements

When information is no longer required for a legitimate purpose, we may delete it, anonymize it, or otherwise dispose of it in accordance with applicable requirements.

10. YOUR RIGHTS AND CHOICES

Subject to applicable law, you may have rights regarding your personal information, including rights to:

• Request information about the personal data we process about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where applicable
• Withdraw consent where processing is based on consent
• Raise a grievance regarding our processing of personal information
• Exercise other rights available under applicable data-protection law

To exercise an applicable right or raise a privacy concern, contact us using the details provided in the Contact Us section below.

11. WITHDRAWAL OF CONSENT

Where we process your personal information based on your consent, you may request to withdraw that consent.

We will provide reasonable means for making such a request, subject to applicable law and legitimate grounds for continued processing.

Withdrawal of consent may affect our ability to provide certain services or respond to certain requests where the relevant information is necessary for that purpose.

12. CHILDREN'S PRIVACY

Our Website and services are intended for general audiences and are not specifically directed toward children.

We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can take appropriate action.

13. THIRD-PARTY WEBSITES AND LINKS

Our Website may contain links to third-party websites, platforms, or services.

Cybrinix is not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in:

• Our services
• Website functionality
• Data-processing practices
• Technology
• Applicable laws or regulations

When we make changes, we will update the “Last Updated” date at the top of this page.

15. CONTACT US

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have a concern regarding the handling of your personal information, please contact us: