CYBRINIX respects the privacy of its clients, users, and website visitors. This Privacy Policy explains how we collect, use, store, process, and protect information when you access our website, communicate with us, or use our website development, AI automation, chatbot, voice agent, workflow automation, marketing, or other digital services.
- Information we collect. We may collect your name, business name, email address, phone number, project details, documents, credentials, billing information, technical data such as IP address and browser information, and communications related to your engagement with us.
- How we use information. We use collected information to provide services, understand requirements, communicate with clients, develop and maintain solutions, process payments, provide support, improve our services, prevent misuse, and comply with legal obligations.
- Client data and credentials. Clients are responsible for providing any required data or access credentials lawfully and with proper authorization. We use such information solely for the agreed project purpose and take reasonable measures to protect it.
- Third-party services. Our solutions may rely on third-party platforms such as AI providers, hosting services, communication tools, payment gateways, analytics tools, and APIs. Your information may be processed by such providers under their own privacy practices and policies.
- AI, chatbot, and automation data. If you use AI, chatbot, voice agent, or automation solutions, the Client remains responsible for informing users, obtaining required consent, and complying with applicable privacy and telemarketing laws.
- Data sharing. We may share information with trusted service providers where necessary for development, hosting, payment processing, support, or legal compliance. We do not sell personal data for commercial resale.
- Data storage and retention. We retain project-related and business information for as long as reasonably necessary to deliver services, maintain records, resolve disputes, and comply with legal obligations.
- Data security. We use reasonable technical and organizational measures to protect information; however, no system can be guaranteed to be completely secure. We are not liable for security incidents caused by weak passwords, compromised credentials, client-side failures, or third-party platform vulnerabilities.
- Cookies and analytics. Our website may use cookies and analytics tools to understand usage and improve performance. You may disable cookies through your browser settings.
- Payment information. Payments may be processed through third-party payment providers. We may maintain transaction records and invoices for accounting and legal purposes.
- Client responsibility and compliance. The Client is solely responsible for ensuring that any website, application, chatbot, AI agent, voice agent, or automation system used by them complies with applicable laws and regulations.
- Data rights and requests. Subject to applicable law, you may request access, correction, or deletion of your personal information, or withdraw consent where processing is based on consent.
- Children’s privacy. Our services are intended for business and professional users. We do not knowingly collect personal information from children in violation of applicable law.
- Third-party links. Our website or solutions may contain links to third-party websites. We are not responsible for their privacy practices or content.
- Changes to this policy. We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised “Last Updated” date.
Contact us: For privacy-related questions, data requests, or concerns, please contact us through our official website or business communication channels.